Supporting Victorian families in need
How we can help
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Community Pantry
Our Community Pantries in Airport West and Sunshine provide emergency food by appointment, ensuring families in need receive the help and support they deserve during tough times.
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Material Aid Program
We provide essential household furniture to individuals and families in need, helping them create a safe and comfortable home. Support is offered through a simple referral process, ensuring help reaches those who need it most.
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Furniture Collection
Our collection team collects quality furniture donations, which are distributed across our three stores. Every item sold helps fund our two Emergency Support Programs, directly supporting families in need.
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Community Kitchen
Located at our Airport West Op Shop, our kitchen serves hot meals everyday for just $5! Come in for lunch and grab afternoon tea - our kettle’s always on.
STORES
Visit our Op Shops
Open Monday to Saturday, 9.30am - 4.30pm
Helping Hands Op Shops are so much more than a place to grab a bargain—they’re a way to give back. Every dollar spent supports our community programs, like our Community Pantries that provide food relief to families in need. When you shop with us, you’re not just finding something special—you’re making a real difference.
DONATING
Monday - Saturday
9.30am - 3.30pm at all our stores
Our stores depend on the kindness of the community’s donations. If you have household items or furniture in good condition that you'd like to give a second life, we’re happy to accept them at any of our stores if in good condition. Simply drop these off during our donation hours and our team can let you know if we are able to take the items in.
VOLUNTEERING
Join the Helping Hands team!
Being a Helping Hands team member means more than just giving your time - it’s about being part of something bigger!
Volunteering with us means:
● Being a part of a team that is dedicated to creating change,
● Developing skills in various areas from organising through donations to serving customers, or assisting in our Pantry or Material Aid programs,
● Sharing your passion and skills with Helping Hands,
● Making new friends with the same goal,
● And helping raise funds towards our emergency aid programs!
Our partners
