So much more than a donation
Donations
Collection map / What we collect / What we don’t collect / Why we can’t take everything / Dropping off donations / Collection Request
Furniture Collection Service
Helping Hands can collect furniture in good condition free of charge.
What we can collect
While we’d love to accept everything, we sometimes can’t. This may be because:
It isn’t in a condition that we can pass on – we can only sell items that are safe, clean, and ready for a new owner to enjoy.
Our stock of this item is currently full – sometimes our shelves are full, and we need to pause accepting certain things until there’s room again.
It’s not something we can sell – from our 18 years of experience, we’ve learned that some items just don’t sell in our op shops, and keeping them takes up valuable space.
With limited space in our op shops and warehouses, we need to make sure every donation has the best chance of finding a new home. Thank you for understanding—and for helping us make every donation count!
Goods we do not collect
It isn’t in a condition that we can pass on – we can only sell items that are safe, clean, and ready for a new owner to enjoy.
Our stock of this item is currently full – sometimes our shelves are full, and we need to pause accepting certain things until there’s room again.
It’s not something we can sell – from our 18 years of experience, we’ve learned that some items just don’t sell in our op shops, and keeping them takes up valuable space.
With limited space in our op shops and warehouses, we need to make sure every donation has the best chance of finding a new home. Thank you for understanding—and for helping us make every donation count!
Why we can’t always take everything — and how that helps families in need
We’re incredibly grateful for your generosity. Every donation helps us keep quality items out of landfill and raises vital funds through our op shops. The proceeds from these op shops go directly to our community pantries, providing food to around 150 families each day. By ensuring we stock quality goods in our op shops, these items are more likely to sell, which means more funds to support families facing hardships.
While we’d love to accept everything, we sometimes can’t. This may be because:
It isn’t in a condition that we can pass on – we can only sell items that are safe, clean, and ready for a new owner to enjoy.
Our stock of this item is currently full – sometimes our shelves are full, and we need to pause accepting certain things until there’s room again.
It’s not something we can sell – from our 18 years of experience, we’ve learned that some items just don’t sell in our op shops, and keeping them takes up valuable space.
With limited space in our op shops and warehouses, we need to make sure every donation has the best chance of finding a new home. Thank you for understanding—and for helping us make every donation count!
Dropping off donations
While we’d love to accept everything, we sometimes can’t. This may be because:
It isn’t in a condition that we can pass on – we can only sell items that are safe, clean, and ready for a new owner to enjoy.
Our stock of this item is currently full – sometimes our shelves are full, and we need to pause accepting certain things until there’s room again.
It’s not something we can sell – from our 18 years of experience, we’ve learned that some items just don’t sell in our op shops, and keeping them takes up valuable space.
With limited space in our op shops and warehouses, we need to make sure every donation has the best chance of finding a new home. Thank you for understanding—and for helping us make every donation count!